How-to guides
Everyday tasks, such as locking apps, finding duplicate files and backing up contacts.
Help
Applore support
Applore support starts with the FAQ and step-by-step guides. If you still need help, email the team at GTS Infosoft LLP.
Start here
Start with the FAQ
Most questions are answered in a few lines. These five come up most often.
Guides
Guides by topic
Safety guides
Calm, step-by-step guides for anyone who thinks someone may have access to their phone.
All features
What each part of Applore does, and whether it is in Free or Pro.
Trust
Permissions and privacy
Why Applore asks for each permission
What each Android permission is used for, which are optional, and how to turn them off.
What stays on your phone
A plain summary of what stays on your phone, what goes to your own Google Drive, and what is sent.
Your account and purchases
Signing in is optional. To delete an Applore account, follow the steps on delete your Applore account.
Applore Pro purchases and subscriptions are handled by Google Play. To cancel or change a subscription, or to ask about a refund, open the Play Store app, tap your profile picture, then Payments and subscriptions. Deleting your Applore account does not cancel a subscription.
Contact us
Email info@applore.io. These details help us answer:
- your phone’s make and model, and its Android version;
- whether you use Applore Free or Applore Pro, and the app version;
- what you did, what you expected, and what happened instead.
We will never ask for your App Lock PIN or pattern, your passwords or your login token. If a message that claims to be from Applore asks for them, do not reply. More ways to reach us are on the contact page.
Report a wrong hotline number or a false flag
A wrong or outdated hotline. Email info@applore.io with the country and the name of the entry. You do not need to tell us anything about yourself. The current list is on get help: hotlines.
An app flagged that you trust. In Needs your review, open the app and choose Trust this app, then confirm with your App Lock PIN or pattern. If you think an app is flagged wrongly for everyone, email us the app’s name and where you installed it from. Applore’s check runs on your phone, so we cannot see your results unless you send them.