Applore FAQ

Applore works on Android devices with Android 8.0 and up. It is available for Android only, on Google Play, as Applore Free and Applore Pro. If Google Play says Applore is not compatible with your device, check your Android version in Settings › About phone.

Applore Free includes the safety tools, App Lock, Password Vault, and the file, contact and app tools, and it shows ads outside the safety screens. Applore Pro has no ads and adds the "Someone had your phone?" snapshot check, Vault Gallery, Private Camera, Advance Lock, Large File Analyzer, File Finder search and Focus Mode schedules. Pro also removes the daily limits on duplicate files and contact merges. Compare Free and Pro.

Applore Free shows ads outside the safety screens, as banners and full-screen ads on many screens. The safety screens, such as Needs your review, Safety Check, the support hotlines and the safe removal steps, show no ads in either version. Ads are provided by Google AdMob and follow the consent choices you make. Applore Pro shows no ads. See advertising in Applore Free.

No. Signing in with Google is optional, and you can use Applore without an account. If you do sign in, you can recover a forgotten App Lock PIN by choosing the same Google account. Backups to Google Drive use a separate permission for your own Drive. The privacy policy explains what is stored when you sign in.

Applore looks for known stalkerware and hidden monitoring apps, and for warning signs such as a hidden app icon or access to your notifications, accessibility or screen. It cannot detect every monitoring app, so review anything it flags. The check runs on your phone, is free and shows no ads. How detection works explains each signal and level.

No. Applore checks installed apps against a list of known stalkerware and looks for warning signs, so it can miss things. New or unknown apps, apps in a work profile and tools that need a rooted phone may not be detected. Scheduled scans can be delayed by battery saving, and someone with access to the phone can uninstall Applore. A result that finds nothing does not prove the phone is clean. How detection works.

Applore uses a public list that includes monitoring apps, such as parental control and employee tracking apps. When one is installed from an app store, Applore labels it a monitoring app, not spyware, so you know it is there. The label is not a verdict. If you installed it yourself and are happy with it, choose Trust this app and confirm with your App Lock PIN or pattern. Parental and family apps vs stalkerware.

Quick exit leaves Applore in one tap: it opens your home screen and removes Applore from Recents. Safety screens also block screenshots and show a blank preview in Recents. Quick exit does not delete data and does not hide that Applore is installed. Hotlines and Quick exit.

In Applore, open App Lock and tap Forget Password on the lock screen. Choose the Google account you signed in to Applore with, then set a new PIN or pattern. If you are not signed in but turned on fingerprint unlock, you can use your fingerprint instead. Recovery is not offered on the lock screen shown over other apps, and your PIN or pattern is never emailed or sent to us. App Lock.

No. App Lock can use Android's accessibility service if you turn it on, so the lock appears straight away. The service receives only window-change events and reads only the name of the app that comes to the front. It does not read what is on your screen, what you type or your messages, and nothing from it leaves your phone. It is optional: without it, App Lock uses usage access. How App Lock uses accessibility.

When you move photos, videos, audio or documents into Vault Gallery (Applore Pro), the originals are removed from your gallery and the files are kept in a private vault that opens only inside Applore after your PIN. You can restore files to their original place at any time. Restore anything you want to keep before you uninstall Applore or clear its data, because you may not be able to recover the vault afterwards. Vault Gallery.

Not unless you turn on a backup. Vault Gallery files and Password Vault entries are stored on your phone. If you turn on backup or sync, they go directly from your phone to your own Google Drive, using the permission you give with your Google account. We never receive the content of your backups. You can turn backups off in the app and remove Applore's access to Drive in your Google account. Vaults, passwords and backups.

Yes. Password Vault can export your saved passwords to a CSV file that you can share or save, for example to move to another password manager. A CSV file is plain text, so anyone who opens it can read your passwords: keep it somewhere safe and delete it when you are done. Viewing the vault requires your App Lock PIN. Password Vault.

In Applore Free you can clear one group of duplicate files per day. Applore Pro has no daily limit. Duplicate Files finds exact copies, keeps the first file in each group and selects the others for removal. Deleting happens when you tap, without an extra confirmation, and cannot be undone, so check the selection and back up anything important first. Duplicate files.

No. Applore does not clean junk, clear caches for you or boost RAM, and it does not claim to speed up your phone. Modern Android versions manage memory and app caches themselves. Free up space opens Android's own storage settings, where you can see what uses space and clear an app's cache the way Android intends. To find large or duplicate files, use Duplicate files.

Applore backs up contacts as a vCard file (.vcf), the standard format most phones and email services can import. You can save the file to a folder on your phone or to your own Google Drive, and import it again later from either place. CSV export is not available for contacts. Contacts.

Not inside the merge screen. Merge now replaces the duplicate contacts with one merged contact, so the originals are removed. To be able to go back, back up your contacts as a vCard file before merging; you can then import that backup to restore them. Applore Free allows 5 merges per day, and Applore Pro has no daily limit. Contacts.

No. A paused app stays paused until you unpause it in Paused Apps, even after midnight. When you open a paused app, Applore shows a block screen instead. To set a time budget that resets each day, use App Usage Limits, which sets a daily limit per app. Scheduled Focus Mode is part of Applore Pro. Digital wellbeing.

No. Hardware Test has ten manual pass or fail tests: flashlight, loudspeaker, earpiece, proximity sensor, light sensor, vibration, Bluetooth, fingerprint, volume up and volume down. There is no display or touch-screen test. Each test runs while you watch or listen, and you mark whether it worked. Device information.

Email info@applore.io with the subject "Delete my Applore account" from the Google address you signed in with. We delete the account within 30 days and confirm by email. Deleting your account does not remove data stored on your phone, and it does not cancel a Google Play subscription. Delete your Applore account lists what is deleted and what is kept.

It depends on the features you use. Scans, Safety Check results, snapshots, App Lock data, vault files and passwords stay on your phone. If you sign in, your Google email, name and photo link are stored. App Category sends app package names to our server. Firebase receives analytics and crash reports without your app list, and Applore Free uses Google AdMob. What stays on your phone and what leaves it.

To show categories, App Category sends the package names of your installed apps, in batches, to Applore's server, which returns a category for each. This happens only when you open App Category. The data is used only to show categories and not for advertising. The stalkerware check does not send your app list anywhere. Privacy policy.

By default, App Lock notices a locked app through usage access, which can take a moment. Turn on the optional accessibility service in App Lock (Faster lock) for the lock to appear straight away. Some phone makers also stop background services to save battery: allow Applore to run without battery restrictions, and on Xiaomi phones allow background pop-ups for Applore. Menu names vary by phone maker.

Tap Reload in the menu of the app list to load newly installed apps. Preinstalled apps appear under the System tab rather than My Apps. Apps in a work profile or another user on the phone are not visible to Applore. If an app is still missing, email info@applore.io with your phone model and Android version.